Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.

 

Delivery Policy:

Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control.  Orders will not be shipped or delivered on Saturdays, Sundays or holidays.  UPS and FedEx will not deliver to PO Boxes and your package will be returned to us.  There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.

 

Return Policy:

Refund policy – All sales are final – No refunds.

 

Privacy Policy:

 

General
At all Acme Hospitality properties, including Acme Hospitality, Helena Avenue Bakery, The Lark, Loquita, Lucky Penny, Monkeyshine, Pearl Social, Santa Barbara Wine Collective, and Tyger Tyger (accessible from http://www.acmehospitality.com, http://www.helenaavenuebakery.com, http://www.thelarksb.com, http://www.loquitasb.com, http://www.luckypennysb.com, http://www.monkeyshinesb.com, http://www.pearlsocialsb.com, http://www.santabarbarawinecollective.com, and http://www.tygertygersb.com) we are committed to protecting your privacy. This privacy policy explains what information we collect about users of our web sites and describes how we use it.

 

Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.

 

Email
We may use your personal information (email address) to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link, located in the footer, in any email we send.

 

What information do we collect?
We collect information from you when you fill out a form. When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

 

What do we do with the information we collect?
Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.

 

Marketing
For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list.

 

Disclosures of your information
We will not sell, trade or rent information about you to others.

 

Log Files

Acme Hospitality follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

Cookies and Web Beacons
Like any other website, Acme Hospitality uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Our cookies do not contain any personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.

 

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your Consent
By using our site, you consent to our online privacy policy.

 

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

 

ACME HOSPITALITY
218 HELENA AVE
SANTA BARBARA, CALIFORNIA 93101

 

Have Questions?
If you have any questions or comments regarding this policy feel free to contact us.